THERE ARE MANY PEOPLE DO NOT KNOW HOW TO do Hard Reset.
One day, I've been all day trying to do HARD RESET but I can't.
But Z3X box have the solution:
1- Turn on the phone
2- conect phone to the box with cable GM750
3-Select KP100
4- Then Press: Factory reset
Then Toooooop the phone is......... clear

http://img72.imageshack.us/img72/209/p9701.jpg
One day, I've been all day trying to do HARD RESET but I can't.
But Z3X box have the solution:
1- Turn on the phone
2- conect phone to the box with cable GM750
3-Select KP100
4- Then Press: Factory reset
Then Toooooop the phone is......... clear

http://img72.imageshack.us/img72/209/p9701.jpg
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