The latest release of the Panel software contains a new Backup and Restore Registry option, we urge our customers to use it.
1. Uninstall ALL previous versions, you MUST uninstall HWK Suite BEFORE trying to uninstall HWK Support Suite Setup.
2. Install UFSx Support Suite Setup
3. Connect your UFSx+HWK before running the UFSx Control Panel
4. Run UFSx Control Panel
5. Switch to the "Hardware" Tab
6. If you only have one UFSx connected it will be selected, if more than one, select the check box next to the required UFSx. You can click "Scan Boxes" to refresh the list if you have connected further boxes since opening the Control Panel
7. Click "Check Box"
8. Click "Update Box"
9. Click "Check Box" - Make sure "Box Status" = "True" or "Bad Software" and "Server Status" = "Support Ok", before proceeding
10. Switch to the "Software" Tab
11. Amend "Application Install Path" and/or "Nokia Install Path", if required.
12. Click "Check Server"
13. Click "Install"
14. If you have more than 1 UFSx+HWK run steps 5-13 for each UFSx+HWK (NOTE: You must install something at step 13)
15. Switch to the "Software" Tab
16. Click "Check Box" - Make sure "Box Status" = "True" and "Server Status" = "Support Ok", before proceeding
17. Click "Backup Registry" - Save this file on a removable media.
If you decide to re-install Windows, you can Install the setup suite, run the panel and click "Restore Registry", then "Check Box", this process should save you some install logs.
The registry backup can also be restored if you get some unexpected auth error when all was working fine before, this happens due to some registry cleaning software.
1. Uninstall ALL previous versions, you MUST uninstall HWK Suite BEFORE trying to uninstall HWK Support Suite Setup.
2. Install UFSx Support Suite Setup
3. Connect your UFSx+HWK before running the UFSx Control Panel
4. Run UFSx Control Panel
5. Switch to the "Hardware" Tab
6. If you only have one UFSx connected it will be selected, if more than one, select the check box next to the required UFSx. You can click "Scan Boxes" to refresh the list if you have connected further boxes since opening the Control Panel
7. Click "Check Box"
8. Click "Update Box"
9. Click "Check Box" - Make sure "Box Status" = "True" or "Bad Software" and "Server Status" = "Support Ok", before proceeding
10. Switch to the "Software" Tab
11. Amend "Application Install Path" and/or "Nokia Install Path", if required.
12. Click "Check Server"
13. Click "Install"
14. If you have more than 1 UFSx+HWK run steps 5-13 for each UFSx+HWK (NOTE: You must install something at step 13)
15. Switch to the "Software" Tab
16. Click "Check Box" - Make sure "Box Status" = "True" and "Server Status" = "Support Ok", before proceeding
17. Click "Backup Registry" - Save this file on a removable media.
If you decide to re-install Windows, you can Install the setup suite, run the panel and click "Restore Registry", then "Check Box", this process should save you some install logs.
The registry backup can also be restored if you get some unexpected auth error when all was working fine before, this happens due to some registry cleaning software.
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